Enterprise Solution

My Role

I was responsible for all UI/UX design elements of the product, but was not allowed to change any of the functionality, although I was allowed more creativity concerning the admin portal.

The Challenge

Strict redesign of a product with no functionality changes. The product itself is a tool that combines the ability to download data with a dynamic analytic dashboard.

Discovery & Research

Since I was limited on the design aspects of this particular product, most of my usual discovery and research items were not needed. I did still proceed with gathering as much as I could to develop personas, but most of my time was used learning about the product and how the customer used it and figuring out what enhancements I could make without changing the overall functionality.

Visual & Functional Design

This product was very difficult for me. While designing the new look and feel of the product I was constantly finding myself wanting to change the functionality and make a more efficient user experience, but that was not my task. I kept the overall structure of the product since that was the ask. I was able to implement a few key elements such as a left navigation bar along with a new and much improved admin portal.

Usability & Post Launch

Soon after this project launched I left the company so I was unable to assess the full post launch information. The launch itself was a success and I know many of our customers were very happy with the new enhancements and design.

Conclusion

Overall this project was deemed a success. It by far was one of the most challenging projects for me, I kept finding myself wanting to change the functionality, so there was a constant internal battle going on when I was designing. Throughout this process I learned to rely on others expertise and I broadened my communication skills across all avenues of the business. It also taught me to focus on the things I could change and not the things I couldn’t.